RVbyMilitary.com’s Privacy Policy

Last modified: [June 7, 2023]


RVbyMilitary.com (“Company” or “We” or “Us” or “RVbyMilitary.com”) respect your privacy and are committed to protecting it through our compliance with this policy. RVbyMilitary.com provides an online platform for recreational vehicle rentals by active and formally active military members to members of the public using the website RVbyMilitary.com (our “Website“) (collectively, the “Services”).

This policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to the information we collect:

It does not apply to information collected by:

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this privacy policy. This policy may change from time to time (see  Changes to Our Privacy Policy Section below). Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

The Short: If you’re under 16, you cannot use our Website.

Our website is not intended for children under the age of majority in their state. No one under the age of majority may provide any information to or on the website. We do not knowingly collect personal information from children. If you are under 18, do not use or provide any information on this website, make any purchases through the website, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@rvbymilitary.com

Information We Collect About You and How We Collect It

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Services. Other information – like name and address- is collected upon you providing the information.

We collect several types of information from and about users of our website, including information:

We collect this information:

Information You Provide to Us 

The information we collect on or through our website may include:

You also may provide information, such as reviews, to be published or displayed (hereinafter, “posted“) on public areas of the website or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies 

We may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:

The technologies we use for this automatic data collection may include:


The Short: We use third parties to help us do things we cannot, like processing credit card payments or learning about our Website traffic.

We use a variety of third parties to process your payments and other services. We also use third-party advertisers who may collect information about you and provide that information to us. These third parties may use automatic tracking tools, like cookies, to collect information about you when you use our website, or they may receive your information with your consent. We do not control how these third parties collect, transfer, or use your information. If you are interested in these third-parties privacy methods, the following are some of the third parties we use, why we use them and links to their privacy information:

How We Use Your Information

The Short: We use your information for the purposes you gave it to us (ex paying for your stay), and we use website statistics to learn how to increase customer satisfaction.

We do not sell personal information. We use information that we collect about you or that you provide to us, including any personal information:

Disclosure of Your Information

The Short: We work with service providers who may receive your information (ex our payment processor may need your address). For more info on who receives your data, check out the chart at the bottom of this policy.

We may process or share data based on the following legal basis:

We may disclose personal information that we collect, or you provide as described in this privacy policy:

We may also disclose your personal information:

Your Choices About How We Use and Disclose Your Information

The Short: Check out these resources to learn more on how to control your data.

We strive to inform you of your choices regarding your personal information. The following may provide you control over your information or more information on how your information is used:

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. Please use the links above to learn more about your options.  

California residents may have additional personal information rights and choices. Please see Your Local State Privacy Rights below for more information.

Accessing and Correcting Your Information

The Short: If you have a question or issue, let us know.

If you would like to view your user account or terminate your account, you can log into account settings to update your account.

You may also send us an email at info@rvbymilitary.com to request access to, correct or delete any personal information you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect, or prevent us from fulfilling any stay orders or return or refund requests.

California residents may have additional personal information rights and choices. Please see Your Local State Privacy Rights for more information.

Your Local State Privacy Rights

The Short: You might have additional rights to protect your data and if you’re curious if you can assert these rights, reach out, and we’ll help you learn more about your data.

In the US, many states have passed privacy laws to protect their local residents, for example, California, Colorado, and Virginia.

In general, if businesses meet the requirements set by the laws, these laws provide residents with the right:

To request to exercise these rights, please submit a request by emailing us at info@rvbymilitary.com. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.

Please note we may deny a deletion request if keeping your information is necessary to complete a transaction with you for our goods or services, to allow you to access the Services (if you still desire to), and other reasons allowed under the laws, such as detecting security incidents or complying with a legal obligation.

If you’re a Virginia resident, you can learn more about the Virginia privacy law at Virginia Privacy Information.

If you’re a Colorado resident, you can learn more about the Colorado privacy protection at Colorado Privacy Information.

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit the California CCPA website.

This resource, Byte Back, provides information on all state privacy laws, including pending legislation.

Please note we do not sell your personal information.

International Users

The Short: If you’re an international user, you might have additional rights to protect your data, and if you’re curious if you can assert these rights, reach out, and we’ll help you learn more about your data.

If you are resident in the European Economic Area. you may have certain rights. EU residents have the right to:

If you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:


You may also send us an email at info@rvbymilitary.com to request access to, correct or delete any personal information that you have provided to us in addition to using any other rights you may have.

Changes to Our Privacy Policy

You are responsible for checking this policy from time to time to check for any changes. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you as we may attempt to notify you via email of changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:



The following is a chart to further assist you in understanding how your data is collected, why, and who receives the data. We may collect the personal information categories listed below, and types of data give examples of the specific data we may collect in each category.  We do not sell information. This chart may be updated from time to time without notice.

Type of DataWho gathers the data?How it is gathered?Why it is collected?Who receives the data?Lawful basis
Personal Identifiers: Name, postal address, email address, telephone number, occupationUs, Our Subcontractors, Stripe, HubSpot, FloDesk, MBA Insurance, and, Our Service ProvidersCustomer input and Company inputBuild mailing list, communicate with customers about offers and bookings; identify customers; connect customers for accommodations; provide access to our online platform; provide protection policies; help with customer relations, and other marketingUs, Our subcontractors, Stripe, HubSpot, FloDesk, MBA Insurance,  Our Service ProvidersContract, Legitimate Interest, and Your Consent
Personal Banking Information: Credit card number, debit card numberStripe, PayPal, MBA Insurance, Payment processing service providersCustomer inputTo pay for rentals, additional protection policies, security deposits, fees, and other charges the occur using our WebsiteStripe, MBA Insurance Our Service ProvidersContract and your Consent
Internet Activity and Location: Consumer’s geolocation; browsing history; search history; interactions with websites or advertisementsAdvertisers,  other third-party services (ex Google), Our Service Providers, Data analytic providersCustomer input, IP addresses,  and CookiesFor our internal statistics; for insurance purposes; for enhancing usage of the Website and to provide more useful accommodation resultsUs; the third-party who collects the data, Our Service Providers, Data analytic providers   Legitimate Interest and your Consent